Returns

Products Return Policy

1.If you are not satisfied with your purchase, you can return it within a maximum of 7 working days from the date of the order receipt.




2.To be accepted for refund, the product must be in its original state without being used or handled, and must arrive to us in perfect conditions and in its original packaging, including guarantees, labels and instructions.




3.In any case the postage costs of the original order will be refund, whether the customer had paid the shipment or not (free shipping).




4.The shipping cost for returning the product to our facilities is customer´s responsibility.




5.We cannot be responsible for confiscated shipments by customs or similar.




6.Its necessary that the refund is authorized by Brasil & Belleza: so that send an email to comercial@brasilybelleza.com (for the record irrefutable) indicating the order number and the account number for return, and if desired, the reasons that motivate the return. After receiving the email, we will answer you indicating the steps to proceed the refund.




7.Upon the receipt of the products, of the value to be returned we will deduct the cost of the first shipment.




8.The refund will be made to a bank account of the person who placed the order, within a maximum of 7 days from receipt of the product in Brasil & Belleza.